How can we help?

This is usually a permissions issue. To fix:

1. Open System Settings
2. Go to Privacy & Security → Input Monitoring
3. Make sure VoxChimp is in the list and enabled
4. If VoxChimp isn't listed, click the + button and add it from Applications
5. Restart VoxChimp

VoxChimp needs Accessibility permission to paste text. To fix:

1. Open System Settings
2. Go to Privacy & Security → Accessibility
3. Make sure VoxChimp is in the list and enabled
4. If not listed, click + and add VoxChimp from Applications
5. Restart VoxChimp

To enable microphone access:

1. Open System Settings
2. Go to Privacy & Security → Microphone
3. Enable VoxChimp in the list
4. Also check System Settings → Sound → Input to ensure the correct microphone is selected

Try these tips to improve accuracy:

• Speak clearly and at a moderate pace
• Reduce background noise
• Use a quality microphone (external mics often work better than built-in)
• Position the microphone closer to your mouth

If you're still experiencing accuracy issues, send us a message describing the problem. Your feedback helps us improve VoxChimp and guides our roadmap.

1. Click the VoxChimp icon in your Dock or menu bar
2. Open Settings
3. Under "Hotkey", select your preferred key
4. Available options: Left Option, Right Option, Left Control, Right Control, Caps Lock

1. Open VoxChimp and go to Settings → Subscription
2. Click Manage Subscription
3. This will open the customer portal where you can cancel
4. Your access continues until the end of your billing period

If you have trouble, email us and we'll help.